Spa & Wellness Front Desk Coordinator (KZN)

Location: KwaZulu-Natal – Live-In Position
Salary: Negotiable depending on experience & current earnings
Benefits: Accommodation + Food Allowance
Job Type: Permanent

ABOUT THE ROLE

We are looking for a Spa & Wellness Front Desk Coordinator to join a luxury safari lodge spa in KwaZulu-Natal.

This is more than a traditional reception role. We are looking for someone who has a genuine interest in wellness and healthy living and who naturally enjoys being around people, creating a positive environment and helping guests feel their best.

You should be someone who is personally interested in areas such as wellness, fitness, beauty, health, mindfulness, nutrition, self-care or holistic living. You don't necessarily need to be a wellness expert — we're more interested in your interest, personality and enthusiasm for the industry.

You will be the first point of contact for spa and wellness guests, helping to create a warm, relaxed and professional experience while supporting the day-to-day coordination of the spa.

WHAT WE'RE LOOKING FOR

• Previous experience in spa reception, hospitality, guest relations, wellness or a similar client-facing role

• A genuine personal interest in wellness and healthy living

• Someone who naturally enjoys learning about wellness, treatments and wellbeing

• Warm, friendly and confident personality

• Excellent communication and people skills

• Well presented and professional

• Organised and comfortable managing bookings and basic administration

• Computer literate

• Comfortable working in a luxury hospitality environment

• Flexible to work weekends and public holidays when required

• Able and willing to relocate to KwaZulu-Natal and live on-site

YOUR PERSONALITY MATTERS

We are looking for someone who embodies the wellness environment, rather than simply someone who has worked at a spa before.

You might already be interested in things like:

• Fitness and movement

• Nutrition and healthy eating

• Beauty and skincare

• Massage and body treatments

• Mindfulness or meditation

• Holistic wellness

• Health optimisation

• Self-care and wellbeing

• Learning about new wellness trends

You don't need to tick every box. We're interested in what genuinely interests you.

WHAT YOU'LL DO

Your role will include:

• Welcoming and assisting spa and wellness guests

• Managing bookings, appointments and guest enquiries

• Coordinating daily spa schedules

• Communicating with therapists and the lodge team

• Providing information about treatments and wellness offerings

• Helping guests choose treatments or services where appropriate

• Supporting the smooth running and presentation of the spa

• Handling basic administration, payments and booking records

• Assisting with retail, stock and other day-to-day spa requirements

• Creating a warm, professional and welcoming guest experience

WHAT YOU GET

• Negotiable salary based on experience and current earnings

• Live-in accommodation

• Food allowance

• Opportunity to work within a luxury safari lodge environment

• Exposure to a high-end spa and wellness environment

• Opportunity to grow within the wellness and hospitality industry

HOW TO APPLY

As wellness is an important part of this role, we'd like to get to know you beyond your CV.

Please send your CV to info@opusrecruiter.com and answer the following 3 questions in your application:

1. What interests you most about wellness, and what does wellness mean to you personally?

2. What are some wellness, health, fitness, beauty or self-care activities that you personally enjoy?

3. Why would you like to work in a luxury spa and wellness environment?

If you do not receive feedback within two weeks, please consider your application unsuccessful.

ESSENTIAL REQUIREMENTS

• Previous experience in spa reception, hospitality, guest relations, wellness or a similar client-facing role

• Able and willing to relocate to KwaZulu-Natal and live on-site